Car News Network | NY Dealer Principal Discusses Online Reviews and Reputation Management

Car News Network | July 17, 2015 | Queens, New York | This is Criss Castle with Car News Network. Today I’m in Woodside, New York and I have with me the dealer principal of City Mitsubishi, Nick Letsios. Letsios discusses his team’s transition with online reviews and the steps his dealership is taking to develop a culture of making reputation management a priority.
In addition, Letsios shares his insight into the connection between online reviews, CSI and happy customers.

Watch video: http://youtu.be/zNshmk_BJOg

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